Bio for Sophie Graham: Sophie works on the National Careers Service helpline supporting young people, parents and adults with their career options and next steps. Sophie has been working in careers advice and guidance since 2010 and as an Education and Awareness Coordinator for six years. 

Sophie Graham, Careers Adviser from the National Careers Service, offers some tips for anyone receiving their GCSE or A level results this summer

Make a plan for the day. This year will be different to most, but once you know your school’s policy on collecting your results think about what you want to do, who do you want to be with when you open results? Avoid putting any unnecessary pressure on yourself by deciding on a game plan and sticking to it.

Maximise online communities.  Covid-19 and lockdown has moved much of the world online, giving us more direct access to key experts and speakers than ever before. If you want to explore your options further, take advantage of any virtual advice, including career fairs such as the Virtual Careers Fair hosted by the National Careers Service on 24th August and 25th August, to inform and inspire you on any choices you may make.

Seek advice from the experts. Family and friends can often be emotionally invested in your future, so it’s a good idea to seek out neutral advice on the options available to you. The Exam Results Helpline (0800 100 900) from the National Careers Service provides free, impartial, and personalised careers information, advice and guidance from expert careers advisers. The helpline is free and will be open 8am-10pm, from Wednesday 12th August until Friday 28th August.

Make the most of spending more time at home. If you’re spending more time at home, it’s the perfect opportunity to research your dream career and even work on your CV. It is important to remember that there is often more than one route into most careers. Take some time to look at the option that works best for you. Visit the National Careers Service website, it offers advice on your options at 16 and 18, as well advice around writing your CV and prepping for interviews

The most important thing is not to panic. Whether you get the results you expect or not, you have options. The best thing you can do is to stay calm and focus your energy on figuring out your next steps, and making the most of the support that’s there for you.

Exam Results Helpline Info

The Exam Results Helpline is delivered by the National Careers Service will be available in August to provide additional support to students. Callers have direct access to experienced careers advisers who can advise on all the different options available to them including A-levels, GCSES, BTECs, apprenticeships and other vocational options.

The helpline will be available on 0800 100 900 from 8am to 10pm 7 days a week. Calls are free from landlines and most mobile numbers.

Choices careers info from National Careers Service

Choices information on the National Careers Service website is now live, offering post-16 and post-18 advice, covering everything from exploring options and career routes at 16 and 18, to how to write a CV and how to find job opportunities. Please see for further information.