In this digitally competitive environment, every organisation wants to gain a competitive edge. A learning management system (LMS) has been established in a number of organisations worldwide to help connect employees for training without the confines of the traditional seminar hall and meeting room. It is an environment with digital software that is designed to manage user learning interventions as well as deliver new content and resources to employees. Since the LMS system has already been implemented and has also been made compulsory in many organisations for managers to apply it in their daily routine, it is vital to identify the feedback of employees as users of the LMS. Previous studies have shown various findings in relation to the impact of using LMS in a highly competitive environment in various organisations worldwide.

What do learning management systems use?

LMS are beneficial to a range of organisations, including higher education institutions and companies. They’re using it mainly for data management—the gathering, organising, sharing, and analysis of an organisation’s activities in terms of resources, documents, and people skills. The role of the LMS varies according to the organization’s activity, training strategy, and results.

On boarding and training

Employee training and on boarding are two common uses of LMS in a business environment. For on boarding, the LMS helps train newly hired employees, providing facilities to access training programmes across various devices. New employees are able to add their own skills and provide feedback, helping employers understand how important the training course materials are and identify areas where new employees need assistance.

It can be used for extended organisational training purposes as well. This includes product users, partners, and trainees. Customer learning activities are common in software and technology companies where user learning output includes learning how to use a product.

When using an LMS for these purposes, instructors can create effective learning experiences that let users develop problem-solving capabilities and new skills. This will have the positive effect of improving creativity and innovation among the working population.

Sales training

Another way LMS are used is to enhance employee sales skills. This includes the creation of seminars on product introduction, customer interaction training, and case study-based tutorials that use already-gained experiences with clients to improve further interactions.

Development and retention

Employee development and retention are another way LMS are used in businesses. The system assigns schedules to employees to ensure they are developing effective skills related to their job, remain informed about product improvements, and have the requisite product and compliance knowledge.

Blended learning

An LMS can provide students with a combination of learning experiences that combine traditional training environments with online learning tools. This method is more effective than simple face-to-face training because it enriches instructor-led training in the organisation with digital learning content customised to fit an employee’s training needs.


Effective time management for eLearning involves creating goals and achieving them, doing primary tasks, making schedules, avoiding distractions, and creating a healthy work-life balance to maximise learning and development outcomes.